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Quality & Care
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What if I have a quality problem with a product I did not buy in this Online Shop?Levi's® is committed to providing products of the highest quality. If you feel you have a defective garment, please follow the directions below.
Item bought in a store. For the timeliest resolution, we recommend that you first attempt to return the product to the store where it was originally purchased.To contact Levi's, please click here.
Returning to Levi Strauss & Co. If for some reason you are unable to return the garment to the store where it was purchased, please send us an e-mail.
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Working with Levi's®
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Sponsorship & Donations
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Will your company sponsor my organization for an upcoming event?
Since we receive so many product donation/sponsorship requests, we concentrate our donation efforts on pre-designated charitable organizations located in communities where LS&CO. has a business presence. We do not donate merchandise for fundraising events, contests or to individuals/families, nor do we accept unsolicited requests for donations and sponsorships.
For information about the Levi Strauss Foundation’s grant making activities for individuals, click here.
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